What is included in the monthly Page In Time kit?
The Page In Time monthly kit consists of three separate page kits. Each of the three kits contain detailed instructions, sketch and high quality color pictures of a 12 x 12 double page layout. Included is approximately 18 sheets of the latest high quality patterned paper/cardstock, coordinating embellishments as well as an idea sheet with additional layouts and and ideas to help you use up the scraps.
We also have a talented design team that works with the kits each month whose layouts and ideas can be seen by clicking the red past kits button on the monthly kit club page and clicking on "kit ideas" next to each of the months.
Can I view past Page in Time kits?
Yes. You can get a feel for the papers and embellisments included in our kits each month by clicking the past kits link or the red "Past Kits" button located on the monthly kit club page.
What is the cost of the monthly club kit?
The Page In Time monthly kit is $28.65 plus actual USPS shipping fees.
Do you offer instructions with your monthly kits?
Yes, detailed instructions with high quality photos are included in each of the three page kits.
Will I know what is included in the monthly kit before I'm charged for it?
Yes, definitely! We certainly do not want you to get a kit that you will not be happy with. (Kit substitutions & Skips are available) The complete contents of the upcoming monthly Page In Time kit can be seen on the Sneak Peek page and is posted approximately one week before the kits are to begin going out to members. To get to the monthly Sneak Peek page click the red "Sneak Peek" button in the Monthly Kit section of the website.
How do I sign up for the monthly Page In Time kits?
You can sign up for the Page In Time monthly kit club by clicking the "Join" button on the Monthly Kits page and then adding the autoship to your cart and checking out. We will then add you to our member list and get you started with either the current or next months kit, depending on which option you choose. If we are sold out of the current months kit you will automatically start with the next month.
Do I have to be a member to purchase the monthly club kits or Page In Time products?
Definitely not. Anyone can purchase our kits & products. However, members will receive the monthly kits first and are guaranteed to receive the three kits shown. (there may be page kits that we decide not to restock)
Do you have ideas for using the kits other than what is included in the kits?
Yes. We have a wonderful design team whose monthly kit layouts and ideas can be seen by clicking "Past Kits" and then clicking "Kit Ideas" next to each month. We did not have a design team prior to October of 2005 so idea pages are not available for those months.
Adobe Reader will be need to view some of the older kits ideas. Download Adobe Reader.
Sneak Peek page
The Sneak Peek can be found by clicking the red "Sneak Peek" button in the monthly kit section of the website. In the monthly Sneak Peek you will be able to: view the upcoming months kit, have add-ons included with the upcoming kit, update your credit card information and address, skip the monthly kit, view past and extra page kits, join the Bazzill cardstock club and view Club news.
The Sneak Peek is for members only and is password protected. The Password can be found on your monthly sales receipt or by contacting us.
What is an autoship purchase?
By purchasing our autoship you are signing up for our monthly kit club and will be charged and have a kit shipped monthly unless you request to skip or cancel your membership.
What if I need to skip a monthly kit?
Skips must be received before your card is charged which is generally within the first few days of the month. To skip the monthly kit go to the Sneak Peek page (monthly password is required) click the red Skip Kit button and enter your user information.
Is there a time commitment?
There is no time commitment! After you sign up for our autoship, you will automatically have a kit held for you and sent out each month until you ask us to stop.
Is cardstock included in the kits?
Our kits are all about the patterned paper! Double sided, heavy weight, textured, colorful (but not too bright!) ...we love it all! Only on rare occasions will you find cardstock included in the kits. We do however offer coordinating Bazzill cardstock as an add-on each month for those of who enjoy using it.
Do you offer new member incentives?
New members incentives are offered each month and can be found on the club sign up page.
Do you offer a newsletter with the kits?
We will begin putting out a newsletter again once our new design team members are in place. Past newsletters may be viewed in the Scraptalk section of our message board. Registration to view the newsletter section of the message board is required.
Can I order past page kits?
Yes. Past single and extra page kits can be purchased via our Page Kits link.
What if I don't like one of the kits included in the monthly kit club?
If one of the kits is not to your liking you can sub it out for any of our single past or extra kits we have available.
How do I make a kit substitution?
You can substitute a kit by filling out the monthly kit options form available in the Member Sneak Peek.
I'd like to sign up, but do not want to start receiving the kits until next month.
Not a problem! When adding the autoship to your cart choose the option to begin with the current or next months kit from the drop down menu.
Will I receive confirmation letting me know that my membership went through?
Yes. We will send you a welcome e-mail within 24 hours of signing up.
What forms of payment do you accept?
We accept Visa, Master Card, Discover and Paypal.
When will my credit card be charged for the monthly kit?
Under normal circumstances credit cards are charged begining on the 1st of each month. Please allow us at least one week business week to process all monthly kit orders.
I would like to pay with Paypal. How does that work?
If you checked out using Paypal, you can expect to receive a Paypal invoice via your e-mail address for the shipping charges, and then again the last week of each month for your monthly Page In Time kit shipment. As we order product based on our customer base please let us know if you ever plan on skipping a month or cancelling your membership.
When do the monthly kits ship?
Under normal circumstances we begin shipping the first week of each month. Please allow us at least one full business week to get all member kits processed and shipped.
What are the shipping fees?
All Domestic orders will be charged actual USPS Priority shipping determined by weight & region. All international orders will be charged actual shipping plus $1.00 handling fee for the cost of packaging. If paying via Paypal an invoice will be sent for the shipping fee. If paying via credit card shipping will be added to your order before your card is charged.
Do you ship internationally?
We do! We have customers in over 16 countries and would love to have you join us!
I am a Paypal member. Do I need to let you know if I'm going to skip - can't I just not pay my invoice?
Yes, please let us know! Our commitment to you as a member is to ensure that a monthly kit is reserved in your name. Because everyone is in different situations we realize that members will pay their invoices through out the month and we respect that. We ask that you show the same respect by letting us know if you would like to skip so your kit can be released for a new member on our waiting list.
How do I cancel my membership?
Please cancel your membership by using the Cancel Membership form.The cancel form is password protected. The password can be found on your monthly sales receipt or by contacting us.
How do I update my address or credit card information?
If you need to update your address please do so via the contact form. If you need to update your credit card information please use the "Update Credit Card" link availble by clicking on the Monthly Kit Club page on our home page.
What are the benefits to becoming a member?
Our members have the Page In Time kits automatically deliverd right to their door each month without having to reorder each month. Members receive a discounted rate on the monthly club kits as well as all page kits, are guaranteed to have a kit held for them each month, are able to substitute one of the monthly kits for any past or extra page kits we have available and are able to purchase coordinating Bazzill cardstock and emellishments to be included with their kits.
Where do I find the password?
The member areas of our website are password protected. The password can be found on your monthly sales receipt that is included with your kits. It will also be sent to all members with the Member Sneak Peek e-mail. If you are a new member, the current password will be sent to you in your welcome e-mail.
How will I know when the sneak peek for the upcoming kit is posted?
We send out an e-mail to all members when the sneak peek is posted. A link will also be made available in the monthly kit section of the website.
Are there add-ons available for the monthly kits?
Yes. Coordinating embellisments will be offered on the Member Sneak Peek page. Add-ons are available on a first come first serve basis. An e-mail is sent out to all members when the Member Sneak Peek is updated with the upcoming months kit and extras.
Do you offer cardstock as an add-on?
Yes, we offer coordinating Bazzill cardstock as an add-on for our monthly kit each month.
Why can't I open the Member Sneak Peek with the monthly password?
The Member Sneak Peek is posted the last week of the month and is taken down when we start billing out the kits.
I'm going to be out of town when the Member Sneak Peek is posted, can I view it early?
We try not to post the Member Sneak Peek until all product for the kits is in stock. If you'd like, you can contact us and we can give you a general idea of what will be included in the upcoming kit.
An item was missing in my page kit, what must I do?
Our kits are hand packed with care, but there may be a time when an item is missing or has been damaged in transit. Please contact us and we'll get the missing or damaged item out to you right away.
Do you offer a referral program?
Members receive a free Catseye Fluid Ink Chalk for each new member they refer to our club. A monthly kit is given for every 10 referrals.
What is the best way to reach A Page In Time?
The best way to reach us is by using the contact form on our website. We may also be reached by calling 920.687.0839.
What if I am unhappy with my purchase?
Your satisfaction is guaranteed 100%. If you are not completely satisfied with your purchase it may be exchanged for an item of equal value or returned for a refund within 10 business days as long as the product is in unused resalable condition. Shipping and handling fees will not be included in the refund price. Please contact us for return information before sendng back your item. We will not be responsible for lost or misdirected packages.
I'm a member but my password is not working.
Our password changes the first week of each month. The new password can be found on your monthly sales receipt. If you need the new password please contact us and we'll send it to you.
I am not receiving e-mails from A Page In Time.
Make sure your e-mail address is up to date with us. If you haven't received the monthly e-mail from us please contact us with your updated information.
I'm a member, but have not received my kit this month.
If you are a Paypal member, has your invoice been paid? If we are unable to process your kit for any reason we will send you an e-mail. If you haven't received an e-mail from us it may be because the information we have on file for you is not longer valid. Please contact us and we'll get your kits processed asap.
Can I buy a gift subscription to your kit club?
Definitely. Gift subscriptions can be purchased from the monthly kit club page. Simply add the gift subscription to your shopping cart and select the number of months you would like the subcrition for. If you would like the Bazzill cardstock add-on included with the gift subscription be sure to check the appropriate box. We'll even send a handmade card with a note from you if desired.
|
